Terms of Service

Last updated: October 10, 2026

1. Agreement

These Terms of Service ("Terms") are an agreement between Triple Crown Strategies Inc. ("iyuda", "we", "us") and the business that signs up for iyuda ("you", the "Client"). By creating an account or using iyuda, you agree to these Terms and confirm you have authority to bind your business.

If you have signed a separate order form or agreement with us, that document wins wherever it conflicts with these Terms.

Our Privacy Policy explains how we handle personal information and is part of these Terms.

2. The Services

iyuda is an AI operations platform for ecommerce and apparel brands. It manages wholesale orders, drafts order updates and email campaigns, and connects to tools such as Gmail, Outlook, Klaviyo and Google Drive (the "Services").

You are responsible for every action taken through your account, including every message, order or campaign your team approves or sends using the Services.

We may improve, change or remove features over time. Features marked beta or early access are provided as they are and may change or stop at any time.

3. Your account

• You must be a business, and everyone using your account must be at least 18.
• You are responsible for everyone you invite to your workspace and for what they do in it.
• Keep your sign-in details secure and tell us right away at hello@iyuda.ca if you think your account has been compromised.
• Give us accurate account and billing information and keep it up to date.

4. Acceptable use

You agree not to:

• Use iyuda to send spam, or to email people you do not have a lawful basis to contact. You are responsible for following anti-spam and privacy laws, including Canada's Anti-Spam Legislation (CASL), for every message you approve.
• Use iyuda for anything unlawful, deceptive or harmful.
• Copy, resell or reverse engineer the Services, or use them to build a competing product.
• Interfere with the Services or their security, or access them with scrapers or other automated tools we have not provided.
• Upload content you do not have the right to use.

We may suspend access if we reasonably believe you are breaking these rules.

5. Your data

You own your data. Everything you upload, connect or create in iyuda (your "Client Data") stays yours. You give us permission to use it only to provide and support the Services for you.

AI output is yours too, but check it. Drafts, copy and other outputs produced by iyuda belong to you. AI can be wrong or incomplete, so review everything before you approve it. We do not use your data to train AI models. iyuda does learn from your team's edits and approvals, but that learning stays inside the tool, in your workspace, and shapes future drafts for your team. It does not train or change any AI model.

Connected tools. When you connect a tool such as Gmail or Klaviyo, you let iyuda access it as needed for the features you turn on. Your use of those tools is also governed by their own terms. You can disconnect any tool at any time.

Your responsibilities. You confirm that you have the rights and consents needed to bring your data into iyuda, including any personal information about your customers and contacts.

We may use anonymized, aggregated information about how the Services are used (that does not identify you or your customers) to improve iyuda.

6. Fees and payment

• Fees are set out on your order form or at checkout, and are billed monthly or annually in advance, depending on your plan.
• Subscriptions renew automatically unless you cancel before the next billing date.
• Fees do not include taxes (such as GST, PST or HST), which we add where required.
• Except where the law requires otherwise, payments are non-refundable.
• We may change our prices with at least 30 days' notice. New prices apply from your next billing period.
• If a payment fails and is not fixed within 14 days, we may suspend your account until it is paid.

7. Confidentiality

Each of us will keep the other's non-public business information confidential and use it only for the purposes of this agreement. This does not apply to information that is already public, that we already had, or that we are legally required to disclose.

8. Our intellectual property

We own and retain all right, title and interest in and to (a) the Services and all improvements, enhancements and modifications to them, (b) any software, workflows, applications or other technology we develop in connection with the Services or support, and (c) all intellectual property rights in any of the above. Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable right to use the Services during your subscription.

You may provide us with suggestions, ideas, requests, feedback or other information about the Services ("Feedback"). You grant us a non-exclusive, perpetual, irrevocable, royalty-free right to use and incorporate Feedback into our products and services.

9. Cancellation and termination

• You can cancel at any time by emailing hello@iyuda.ca. Your access continues until the end of the period you have paid for.
• We may suspend or end your access if you seriously breach these Terms, or with 30 days' notice for any other reason.
• After your account ends, you can ask us for an export of your data for 30 days. After that we will delete it, as described in our Privacy Policy.

10. Disclaimers

We work hard to keep iyuda reliable, but the Services are provided "as is" and "as available". We do not promise they will be uninterrupted or error free, or that AI output will be accurate. iyuda helps your team work faster, but decisions about what to send, sell or order are yours. We are not responsible for third-party tools you connect, such as Gmail or Klaviyo.

11. Limitation of liability

To the fullest extent the law allows:

• Neither of us is liable for indirect or consequential losses, such as lost profits, revenue, data or goodwill.
• Our total liability for any claim relating to the Services is limited to the fees you paid us in the 12 months before the claim.

12. Indemnity

You agree to cover our reasonable costs, including legal fees, if a third party makes a claim against us because of your data, the messages or actions you approve, or your breach of these Terms or the law.

13. Changes to these Terms

We may update these Terms from time to time. If we make significant changes, we will tell you by email or in the app at least 30 days before they take effect. If you keep using iyuda after that, you accept the updated Terms. If you do not agree, you can cancel before they take effect.

14. General

• These Terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Any dispute will be handled by the courts of British Columbia.
• You may not transfer this agreement without our written consent. We may transfer it as part of a merger or sale of our business.
• Unless you notify us otherwise in writing, you grant us a non-exclusive, royalty-free right to use your name and logo to identify you as a customer of the Services in our website and marketing materials.
• Neither of us is responsible for delays caused by events outside our reasonable control.
• If part of these Terms is found unenforceable, the rest still applies.
• These Terms, the Privacy Policy and any order form are the entire agreement between us about the Services.

15. Contact us

Triple Crown Strategies Inc.
2015 Main Street
Vancouver, BC V5T 3C2
Canada
hello@iyuda.ca